Technical Skills
Server
ClusteringCOOP SupportCelerra Data Migration Windows OS
AutoStartMacintosh OSWAN Cabling
LANvLANSwitching Routing
TCP/IPWindows Server 2003Windows Server 2008
Novell
BiometricsPKI CAPrint Servers Cloud Concepts
NetworkingCommunication ProtocolsBES Network
Security
Group
PolicyVM Administration
Employment History
2015 to
Present, Senior COOP Engineer, GDIT, Arlington, VA
Supporting
US Army JITSSP - ITA
Clearance:
TS
· Administers and maintains Celerra file management
appliance
· Provides input for documentation on new or existing
systems
· Responsible for system maintenance for File Share services
on multinode approximately 40 Autostart and Microsoft cluster servers
· Monitor, manage and maintain system/service performance
and usage
· Executes and administers Autostart cluster services
· Lead and execute the upgrading of operating systems and
design of systems enhancements
· Develops and conducts tests to ensure systems meet
documented user requirements
Identifies, analyzes, and resolves
system problems
· Executes Microsoft Windows Server 2003/2008 R2 administration
and troubleshooting
· May provide guidance and work leadership to
less-experienced systems engineers
2014 to
Present, Senior VMware Engineer, TEK Systems (SMS), Falling Waters, VA 25419
Supporting
the Veterans Administration Enterprise Operations
· Perform architecture, administration and monitoring of
assigned enterprise servers
· Conduct performance tuning, problem resolution, storage
administration, security administration, capacity planning, policy
administration, change management, disaster recovery, backups and systems
analysis
· Demonstrate the ability to assess and identify appropriate
solutions to be integrated into the company's virtual environment and make
recommendations for implementation
· Demonstrate expertise in front and back-end system
technologies in enterprise environments and display common knowledge of
best-practices in many different server technologies in support of a VMware
virtualizes server and desktop environment
· Accountable for daily VMware operations and performance of
systems
2006 to
2013, Regional IT Manager, Sierra Nevada Corporation, Hagerstown, MD 21742
Clearance:
TS/SCI
· Complete supervision of IT Professional staff that support
9 locations and 700 users throughout the Eastern United States; approves
selections for IT employees in new or existing subordinate positions;
develops and implements employee performance plans, objectives and conducts
annual performance evaluations; initiates disciplinary actions based on work
performance and resolves any employee complaint; creates and promotes a
responsible work environment by adhering to sound personnel management theory
and practices
· Develops, delivers and administers support information
technology (IT) systems and services requiring extensive knowledge of IT
principles, concepts, and methods: e.g., data storage, software applications
and networking
· Oversees projects and programs, makes decisions on work
problems and administrative proposals, coordinates within and outside the
activity on program accomplishments and collaborative efforts
· Performs logistics management functions that involve
planning, coordinating, evaluating and implementing the application to
support an Enterprise-wide logistics program into an overall efficient and
effective support effort
· Uses a wide range of IT standards, principles, concepts,
methods, policies and authorized approaches for software application program
system architecture and components, protocols, patches and hardware and
software used in the activity
· Conducts system functions and studies system problems
· Leads multifunctional team to plan, research, prepare
SOWs, engage vendors and supervise all network infrastructure installation
for new or reconfigured facilities
· Maintains and operates an annual IT budget of 5 million
dollars
· Creates and manages users and groups in windows Active
Directory and Windows User Manager; creates and maintains Network Shares
· Installs, configures and maintains Enterprise servers with
Windows 2003 and 2008 operating system; installs configures and maintains
Enterprise servers to include but not limited to Domain Controller, file and
print servers, Terminal Servers, Imaging Servers and Domino Servers;
Installs, maintains and monitors Enterprise level virus/SPAM
protection, providing necessary solutions for virus outbreaks;
installs, configures and maintain VERITAS Backup Exec software providing a
disaster recovery solution for the Enterprise
· Installs workstation computers utilizing Windows XP and
Windows 7; image new PCs using Norton Ghost products
· Supports various software packages including Office 2007,
Lotus Notes 6.5, 7.2 and 8.0 and Sametime
· Supports Cisco VoIP phone systems; Support Blackberry
Smart phones and Blackberry servers
· Provides direct VIP support for Corporate staff Vice
President and higher ranking Officers
2004 to
2006; Tier 1 Supervisor, Flatter & Associates, Stafford, VA 22556
Clearance:
TS/SCI
· Supervise IT Tier 1 & 2 staff, providing 24/7
worldwide user support for the Naval Criminal Investigative Service
· Mentor staff on technical issues dealing with COTS, GOTS
and NCIS software
· Provide Support for over 3000 users on Unclassified,
Secret/SIPRNET and Top Secret/JWICS networks
· Responsible for hiring, training and counseling staff
· Provide trending analyst and reports to Program Manager
and Contracting Officers using Remedy application
· Install workstation computers utilizing Windows XP,
Windows 2000, Windows NT and Windows 98/95
· Create and manage users and groups in windows Active Directory
and Windows User Manager, Microsoft Exchange Administrator and Netware 5.1
· Support various software packages including Office
2003/XP/2000/97, Netscape Communicator, Internet Explorer 4.0/5.0/6.0, Adobe
Products Symantec Client Security
· Install, Configure, and Maintain Public-key infrastructure
(PKI) hardware and software
· Install, Configure and maintain. Blackberry hardware
software and Blackberry Servers
· Troubleshoot connectivity issue
· Image new PCs using Norton Ghost products
· Installed and configured windows 2003/200 file and print
servers
· Support user on both the LAN and WAN to include dial in
1999 to
2004; Functional Analyst, Digicon Corporation, Rockville, MD 20850
Clearance:
Secret
· Team Lead for Help Desk servicing over 700 users for the
AVR branch of the Federal Aviation Administration
· Managed hybrid Windows NT, Windows 2000 and Novell Network
· Installed workstation computers utilizing Windows XP,
Windows 2000, Windows NT and Windows 98/95
· Set-up and maintained Enterprise Level virus protection
software
· Installed and managed Windows 2000 and Windows NT
resources
· Created and managed users and groups in Netware 5.1 and
Windows Active Directory
· Administered Windows NT/2000 file and resource security
· Installed, configured and administered Windows SQL servers
· Provided technical support for users on Windows XP,
Windows 2000, Windows NT 4.0 and Windows 95/98
· Supported various software packages including Office 2000,
Office 97, Netscape Communicator, Internet Explorer 4.0/5.0/6.0, Outlook,
Lotus ccMail, Lotus Organizer, Lotus Notes R5
1992 to
1999; Regional Technical Manager, Total Renal Care Incorporated, Berwyn, PA
19312
· Responsible for all areas of technical supervisory
management, training and performance of 33 hemodialysis units
· Responsible for all supervisory duties for over 80
technical staff members
· Supervisory duties included, all processes involved in
hiring new technical members, scheduling, training, evaluating staff
performance, counseling and termination of employees as needed
· Performed budget analysis and evaluation of cost repair
summaries in support of all units; conducted audits and technical inspections
· Revised and/or approved new construction blueprints with
regards to technical concerns
· Reviewed work of various vendors and resolved any problems
that affected the facility
· Assessed and implemented RTC technical policies and
procedures; ensured compliance
· Prepared weekly, monthly, quarterly and annual technical
reports going to the Regional Vice President and Director of Technical
Services
1985 to
1992; Electronic Communications Supervisor, United States Army, Fort Ritchie,
MD 21717
Clearance:
Secret
· Installed, inspected and repaired a variety of
classified/unclassified communication systems for DOD, NATO and FEMA
· Installed and serviced interior/exterior wire systems
Certifications
ü
Security+ ce
ü
VMWare Install, Configure Manage, 4.0
ü
Microsoft Certified Professional Windows 2000
& Windows NT
ü
Preinstalling and Deploying Microsoft Windows
2000
ü
Installing and Configuring Microsoft Windows 2000
File, Print and Web Servers
ü
Novell Education Certificate Netware 5.1
Administration
ü
Certificate, MSCE Training, Delta Computer
Education Center
ü
Electronics, Air Force Community College
ü
Certificate, Computerized Telecommunications,
Army Institute for Professional Development
ü
Certificate, Wire Systems Specialist, Army
Institute of Training
JOHN R THOMAS
301-800-9339
john.thomas@myactv.net